This Refund Policy is a part of and should be read in conjunction with the website’s Terms and Conditions, which we reserve the right to modify at any time.
General Refund Policy
ProfesInIreland strives to provide high-quality services and ensure customer satisfaction. However, if you are dissatisfied with our services or need to request a refund, please review our refund policy outlined below. The terms of our refund policy may vary depending on the specific service purchased and the terms of the service agreement.
Eligibility for Refunds
Refunds are generally considered under the following circumstances:
- Service Cancellation: If you wish to cancel a service before it has been fully delivered or completed, you may be eligible for a partial or full refund, depending on the timing of the cancellation and the terms specified in the service agreement.
- Service Quality Issues: If you experience issues related to the quality or delivery of our services. Please contact our support team to provide details of the issue, and we will assess the situation based on our service standards.
Requesting a Refund
To request a refund, please contact our support team with your order details and a description of the issue. Refund requests should be submitted within the timeframes in 48 house in the service agreement. You may be required to provide additional documentation or information to support your refund request.
Refund Process
Once a refund request is received, ProfesInIreland will review the request and determine eligibility based on our refund policy. If the request is approved, refunds will be processed using the same payment method used for the original transaction. Please allow a reasonable amount of time for the refund to be processed and reflected in your account.
Non-Refundable Services
Certain services may be non-refundable based on their nature or as specified in the service agreement. These may include but are not limited to:
- Subscription Fees: Fees for subscription-based services or tools may not be refundable after the subscription period has commenced.
- Customized Services: Fees for personalized or customized services that have already been rendered may not be refundable.
Changes to the Refund Policy
ProfesInIreland reserves the right to modify or update our refund policy at any time. Any changes to the refund policy will be communicated through our website, and the updated policy will apply to all future transactions. We recommend reviewing our refund policy periodically to stay informed of any updates.
Contact Information
For any questions or concerns regarding our refund policy or to request a refund, please contact our support team at info@profesinireland.com or through the contact form on our website. Our team will assist you in addressing your concerns and processing any eligible refunds.